One of the most important tasks is making sure the patient's insurance is entered correctly and up-to-date so the office presents an accurate treatment estimate and collects the correct co-pay at the visit. Our team specializes in verifying insurance information and data input streamlining the process.
Your dedicated team member will file all claims along with any attachments necessary. If an appeal is required, we will review, research and send all documents needed for proper remuneration.
Our team will post insurance payments and do immediate follow up if a denial or request for information is received.
Is your Accounts Aging Report growing and Collections slowing? It is often difficult to speak with patients over the phone regarding past due balances or co-pays when patients are in the office needing assistance. We can get your Collections caught up and keep from having patient balances constantly in the 90+ days.
Are you noticing a lack of new patients on your schedule lately? Or fewer treatment plan acceptances? There are many new Insurance companies these days making it very competitive for practices not participating in insurance networks. Stay up to date with the ongoing changes and manage your current network participation. We can manage all of the credentialing requirements as well as review office fee schedules to make sure reimbursement is optimal. We will also renegotiate current fee schedules on your behalf.
Our Consultants offer an initial practice review to see where you may be losing many and ways you can increase your revenue by doing less! Our Experienced and Knowledgeable Consulting Team can give you an evaluation along with a plan of action to get back on track implementing a few improvements
It can be difficult running a successful practice with a high Staff turnover rate and even harder searching for an adequate replacement. Our Staff Training Coordinator can take care of the task of Interviewing, training and educating New Hire Employees so they will be confident and ready on their first day and you will be confident knowing we have selected the best individual for your practice.